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Reporting to the VP of Advancement, the Community Engagement Manager (CE) develops, implements, and oversees execution of the Community Engagement program to build community awareness, partnerships, and communications to maximize the success of identifying Veterans and connecting them and their families to their community. This role aligns events, programming, and volunteers with VBH's mission and annual goals which supports the organization's strategic plan. This is achieved by identifying and engaging Veterans through key community relationships, programming, digital and social media, volunteer opportunities, and media relations with a careful and deliberate process of participation tracking at in-person and virtual events throughout the region.
Reporting to the Clinical Director for daily operations and supporting the Community Network Director with provider engagement, the community Care Coordinator (CC) is responsible for functioning as a subject matter expert on service pathways corresponding to key Social Determinants of Health (Healthcare, Housing, Employment, Benefits, Social Enrichment, and Education) within a particular geography inclusive of rural counties and urban centers. The CC works with the Network Director and Care Coordination Team to identify, develop, and support key providers serving military and veteran families.
Reporting to the Triangle Network Director, the Community Care Coordinator is responsible for managing, developing, and growing the NCCare360 Triangle Network. The Community Care Coordinator does this by facilitating connections between existing network partners, out of network resources, community stakeholders and Veterans utilizing a collective impact, community of practice model. The Coordinator is responsible for maintaining and strengthening existing relationships, identifying, and recruiting new resources, growing community awareness of NCSERVES, and providing leadership and technical assistance to local Community of Practice. The Coordinator plans, tracks and implements community engagement activities such as training, education, outreach, provider fairs and the annual NCServes In-progress Review. Monitors, interprets, and reports Network performance indicators. Provides leadership and guidance to the Community Partner Liaisons. Serves as a member of the Triangle Community Veterans Engagement Board and Triangle Community Blueprint. Other duties as assigned.